Sales Policy
Effective Date: March 3, 2025
At PRIMETECHPC, we are dedicated to providing you with a seamless and secure shopping experience. By placing an order on our website https://primetechpc.com, you agree to comply with the following Sales Policy. Please read these terms and conditions carefully before making a purchase.
1. Product Availability and Orders
1.1. Product Availability
All products listed on the PRIMETECHPC website are subject to availability. We strive to keep our inventory up to date, but some items may be temporarily out of stock or discontinued. If this occurs, we will notify you promptly and offer alternatives or issue a full refund.
1.2. Order Acceptance
When you place an order, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order. However, it does not signify acceptance of your order. We reserve the right to cancel or refuse any order for reasons such as inventory errors, pricing issues, or suspected fraudulent activity. Your order will be confirmed once the payment has been processed, and the item has been shipped.
1.3. Order Modifications
Once an order has been placed, it cannot be modified. If you need to cancel or change your order, please contact us immediately at info@primetechpc.com. If your order has already been processed or shipped, you will need to follow our Return and Exchange Policy after receiving the item.
2. Pricing and Payments
2.1. Prices
All prices listed on PRIMETECHPC are in USD ($) unless otherwise specified. Prices may change without prior notice. However, the price at checkout will be the final price you pay, including any applicable taxes and shipping fees.
2.2. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay and Google Pay
- Cryptocurrency (Bitcoin, Ethereum)
- Bank Transfer: Available for large orders (please contact customer service for details)
2.3. Payment Processing
Your payment will be processed immediately upon order confirmation. Once your payment is successfully processed, you will receive an order confirmation email. If your payment is declined or not authorized, we will notify you and request an alternative payment method to complete your order.
3. Shipping and Delivery
3.1. Shipping Methods
We offer the following shipping options for both domestic and international customers:
- Standard Domestic Shipping: Estimated delivery time of 3-7 business days.
- Expedited Domestic Shipping: Estimated delivery time of 2-4 business days.
- Overnight Shipping: Estimated delivery time of 1 business day.
- International Shipping: Estimated delivery time of 7-14 business days, depending on the destination.
3.2. Shipping Fees
Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping fees will be displayed at checkout before you complete your purchase. We offer free shipping on orders over $100 for domestic orders and $200 for international orders (subject to certain promotions).
3.3. Shipping Delays
While we strive to ensure timely delivery, PRIMETECHPC is not responsible for delays caused by shipping carriers, weather conditions, or customs processing. If your package is delayed, we will work with the carrier to resolve the issue.
4. Returns and Refunds
Please refer to our Return and Exchange Policy for detailed instructions on how to return or exchange items.
4.1. Refund Processing
Refunds will be issued to the original payment method once the returned item is received and processed. Refunds are typically processed within 5-7 business days after the return is confirmed. Shipping costs are non-refundable unless the return is due to an error made by PRIMETECHPC.
5. Promotions and Discounts
5.1. Promotional Offers
From time to time, we offer discounts or special promotions on selected items. These offers will be visible on our website and through marketing emails. Please note that promotions cannot be combined with other offers unless specified.
5.2. Discount Codes
If you have a discount code, you must apply it at checkout. Discount codes are valid only for specific time periods and products. Once an order is placed, discount codes cannot be applied retroactively.
6. Cancellations
6.1. Cancellation by PRIMETECHPC
We reserve the right to cancel any order due to pricing errors, inventory issues, or suspected fraud. If your order is canceled, we will notify you and issue a full refund.
6.2. Customer Cancellations
If you wish to cancel your order, please contact us immediately. If the order has already been processed or shipped, cancellation may not be possible. In this case, you may need to follow our Return and Exchange Policy once the item is delivered.
7. Intellectual Property
All content on PRIMETECHPC, including images, text, logos, and product descriptions, is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any content from our website without prior written consent.
8. Privacy and Data Protection
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
9. Limitation of Liability
PRIMETECHPC is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. We are not responsible for delays, damages, or losses caused by third parties, including shipping carriers or other external factors.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Pennsylvania, United States. Any disputes arising from these terms will be resolved in the appropriate courts located in Elizabethville, Pennsylvania.
11. Contact Information
If you have any questions or concerns regarding our Sales Policy, please contact us:
📍 Address: 701 Stout Street, Elizabethville, Pennsylvania, United States
📞 Phone: 717-362-6297
📧 Email: info@primetechpc.com
🌐 Website: https://primetechpc.com