Payment Policy

Effective Date: March 3, 2025

At PRIMETECHPC, we are committed to providing a seamless, secure, and convenient payment experience for our customers. This Payment Policy outlines the payment methods we accept, the payment processing procedure, and other important details to ensure a smooth transaction process when shopping on our website https://primetechpc.com. By placing an order, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We offer several secure and reliable payment methods to accommodate our customers. The following payment methods are accepted:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A trusted and widely used online payment system
  • Apple Pay and Google Pay: Fast and secure mobile payment options
  • Cryptocurrency: Bitcoin, Ethereum (available at checkout)
  • Bank Transfer: Available for large orders (please contact customer service for details)

All transactions are processed in USD ($) unless otherwise stated.

2. Payment Processing

2.1. Payment Authorization

When you place an order on PRIMETECHPC, the payment is processed immediately after checkout. Once your payment has been successfully authorized, you will receive an order confirmation email containing the details of your purchase.

2.2. Payment Confirmation

After your payment is successfully processed, a receipt will be sent to your email. If there is an issue with the payment, such as a declined transaction or authorization failure, we will notify you, and you will need to provide an alternative payment method to complete your order.

3. Currency and Exchange Rates

3.1. Currency

All prices displayed on PRIMETECHPC are in United States Dollars (USD) unless otherwise specified. For international customers, your payment will be converted into your local currency by your payment provider (e.g., PayPal, your credit card issuer).

3.2. Exchange Rates

The exchange rate applied to your transaction will be determined by your payment provider at the time of purchase. PRIMETECHPC is not responsible for any fluctuations in exchange rates or any additional fees imposed by your bank or payment provider.

4. Taxes and Duties

4.1. Sales Tax

For domestic orders in the United States, applicable sales tax will be added based on the shipping address and tax rate for your state. Sales tax will be calculated at checkout and displayed before you finalize your order.

4.2. International Orders – Customs Duties and Taxes

For international orders, you are responsible for paying any import duties, customs fees, or Value Added Tax (VAT) that may be applied by the destination country. These charges are not included in the product price or shipping fees and must be paid by you directly to the relevant authorities upon delivery.

Please check with your local customs office for more details on the duties and taxes applicable to your order.

5. Payment Security

5.1. Secure Transactions

To protect your personal and payment information, PRIMETECHPC uses SSL encryption for all transactions made on our website. Your payment details are securely processed through trusted third-party payment processors such as PayPal, Stripe, and Square. PRIMETECHPC does not store any sensitive financial information.

5.2. Fraud Prevention

To prevent fraud and unauthorized transactions, PRIMETECHPC may require additional verification for certain orders, especially for high-value purchases. This may include verifying your identity or confirming payment details with your payment provider. We reserve the right to cancel any order if we suspect fraudulent activity or if the payment cannot be verified.

6. Payment Errors or Issues

If you encounter any issues with your payment, such as a declined transaction, incorrect billing details, or payment errors, please follow these steps:

  1. Check Payment Information: Make sure your credit card or payment details are correct, including the billing address.
  2. Contact Your Payment Provider: If the issue persists, reach out to your bank or payment provider to resolve any declined payments or fraud protection issues.
  3. Try an Alternative Payment Method: If necessary, use a different payment method to complete your purchase.
  4. Contact Customer Support: If you are still experiencing issues, contact our customer support team at info@primetechpc.com for further assistance.

7. Refunds

Refunds will be issued to the original payment method once the returned item has been received and processed. Please refer to our Return and Exchange Policy for more details on how refunds are processed and the expected time frame for returns.

8. Late Payments

If there is a delay in processing your payment or if the payment is not authorized, your order may be delayed. You will be notified if there are any issues, and your order will not be shipped until the payment is successfully processed. To avoid delays, please ensure that your payment details are correct and up-to-date.

9. Contact Information

If you have any questions or concerns regarding this Payment Policy, please feel free to contact us:

📍 Address: 701 Stout Street, Elizabethville, Pennsylvania, United States
📞 Phone: 717-362-6297
📧 Email: info@primetechpc.com
🌐 Website: https://primetechpc.com