Payment Policy

Effective Date: January 7, 2025
At PrimeTech PC, we strive to make your shopping experience as smooth as possible. Our Payment Policy outlines the available payment methods, security measures, and other important information to ensure your purchase is processed securely and efficiently.

Accepted Payment Methods

We accept a variety of secure payment methods to ensure convenience and flexibility for our customers. These include:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: PayPal is available for those who prefer to make payments through their PayPal accounts.
  • Apple Pay: For customers using Apple devices, we also accept payments via Apple Pay.
  • Google Pay: Google Pay is another payment option available for quick and secure transactions.

Currency

All transactions on PrimeTech PC are processed in U.S. dollars (USD). If you are shopping from an international location, please note that your bank or payment provider may convert the total amount into your local currency. You may also incur foreign transaction fees depending on your payment method.

Secure Payment Processing

We take your privacy and security seriously. All payments made through our website are processed using secure encryption technology to protect your financial information. Our website is fully compliant with industry standards for payment security, including SSL encryption (Secure Sockets Layer) to protect all sensitive data.

  • Payment Gateway: We use reputable payment gateways like Stripe and PayPal to process payments. These gateways use advanced encryption protocols to safeguard your payment details during the transaction process.
  • No Storage of Payment Information: PrimeTech PC does not store your payment information on our servers. All payment details are processed securely through our trusted payment partners.

Billing Information

When placing an order, you are required to provide valid billing information, including your name, billing address, and payment details. This information is used solely for processing your payment and delivering your order. PrimeTech PCreserves the right to verify the billing information provided before processing the order.

Order Confirmation

After you submit your payment, you will receive an order confirmation email detailing the items purchased, the total amount charged, and the expected delivery timeline. If any issues arise with your payment or order, we will notify you via email or phone as soon as possible.

Payment Declines and Issues

If your payment is declined, we recommend double-checking the following:

  • Sufficient Funds: Ensure there are sufficient funds in your account or credit limit to cover the purchase.
  • Correct Billing Information: Ensure the billing information provided matches that of the card or payment account you are using.
  • Payment Provider Issues: Occasionally, payment providers (such as banks or PayPal) may experience outages or issues.

If your payment is declined, you will be notified immediately and will have the option to attempt payment with another method.

Refunds

In the event of a return or cancellation of an order, refunds will be issued to the original payment method used for the purchase. Refunds will be processed within 7 business days after we receive the returned item or confirm the cancellation. Please note that it may take a few additional days for the refund to appear on your statement, depending on your bank or payment provider.

Sales Tax

Sales tax is calculated based on the destination of your order. Customers within the United States will be charged sales tax in accordance with their state’s tax regulations. International customers are responsible for any customs duties, taxes, or other fees that may be levied by the destination country.

Payment Security and Fraud Prevention

To protect both our customers and ourselves, PrimeTech PC uses advanced fraud detection systems to monitor suspicious activities. If any suspicious transactions are detected, we may contact you for additional verification before processing your order.

Contact Information

If you have any questions or need assistance with your payment or shipping, feel free to contact us: